Shipping Policy
Last Updated: August 13, 2026
At Rod & Rails, we carefully prepare each order before it is shipped. Please review the production and delivery times below before placing your order.
Free Worldwide Express Shipping
We offer free worldwide express shipping on our orders.
Production & Processing
Production/processing: 1–3 weeks
Most products are made or prepared after an order is placed. Production time is separate from shipping transit time.
Delivery After Dispatch
Delivery after dispatch: 3–7 business days
Once your order has completed production and is dispatched, delivery typically takes 3–7 business days, depending on the destination and carrier.
Tracking information is provided after dispatch.
Please note that delivery times are estimates and may vary due to the destination, carrier delays, customs processing, weather, or other circumstances outside our control.
Customs, Duties & Taxes
For orders delivered to the United States, applicable import duties and tariffs are prepaid/included. Customers will not be charged additional import duties upon delivery.
For destinations outside the United States, customers are responsible for any customs duties, taxes, or other charges that may be imposed by the destination country, unless otherwise stated at checkout.
Shipping Address
Please make sure your shipping address is correct when placing your order. We are not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible after placing your order.
Delays
Production and delivery times are estimates. Occasionally, orders may experience delays because of circumstances beyond our control, including carrier delays, customs processing, severe weather, holidays, or other transportation issues.
If your order is delayed, please contact us and we will assist you in checking the shipment status.
Contact
Rod & Rails
Operated by Crafen Interiors LLC
5830 East 2nd Street
Casper, WY 82609
United States
Phone: +1 (617) 518-4512
Email: rodrailinteriors@gmail.com